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Effective date 21 January 2026
This Privacy Policy describes how we collect, use, and share personal information in relation to CounselOps’ website and the solution for procuring advisory services (the “Online Portal”). By using the website and the Online Portal, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy distinguishes between information collected through our website and information processed through the Online Portal in connection with client engagements, which is handled in accordance with applicable contractual agreements.
What information is collected
Name, email address, job title, phone number
Usage data:
IP address, browser information, page visit information, session length, identifiers, and information contained in cookies
How information is collected
How information is used
Location
Customer data is hosted and processed within the European Union. CounselOps Inc. is headquartered in the United States, and limited access to data may occur from other jurisdictions as necessary to provide the service, subject to appropriate safeguards and access controls.
Cookies
Cookies are text files placed on your computer to collect standard internet information and visitor behavior information. When you visit the website and use the Online Portal, we may collect information through cookies or similar technologies.
You can set your browser to not accept cookies. Some features of the website and Online Portal may not function as a result.
How we share personal information
We may engage trusted service providers (such as cloud hosting providers) to support delivery of our services. These providers process personal information on our behalf under appropriate contractual safeguards and only to the extent necessary to perform their functions.
Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, accounting, or reporting requirements, or as otherwise communicated to you. Retention periods vary depending on the nature of the data and the purpose for its use.
Data protection rights
As a user of our website and Online Portal, you may have the following rights, subject to applicable law:
To exercise any of these rights, please contact us using the details below.
Links to other sites
Our website and Online Portal may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.
Security of data
We implement commercially reasonable measures to protect personal information. Access to personal data is limited to authorized personnel and governed by role-based access controls on a need-to-know basis. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our website and Online Portal are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact us
If you have any questions about this Privacy Policy, please contact us at:
info@counselops.com
CounselOps Inc.
1185 Avenue of the Americas, Third Floor
New York, New York 10036