Effective date 21-10-2023

This Privacy Policy describes how we collect, use, and share personal information in relation to CounselOps’ website and the solution for procuring advisory services (the “Online Portal”). By using the website and the Online Portal you agree to the collection and use of information in accordance with this policy. This Privacy Policy does not apply to any information you upload when using the Online Portal. You are responsible for any information you provide in or upload to the Online Portal.

What information is collected

Personal identification information: such as name, email address, job title, phone number

Usage data:  such as IP address, browser information, page visit information, session length, identifiers and information contained in cookies

How information is collected

By filling out contact requests forms or signing up to newsletters

By viewing pages on the website

By using the Online Portal

From publicly available sources

How information is used

Provide services: to provide, maintain and improve the website and the Online Portal

Marketing: to communicate with you in relation to CounselOps’ service offerings

Measure and improve the website and Online Portal

Legal and Regulatory Requirements: We use your personal information to ensure that our operations comply with legal, regulatory, and policy requirements – such as fulfilling obligations under data protection laws, and responding to lawful requests by public authorities

Location

CounselOps Inc. is located in the United States. When interacting with CounselOps’ website and Online Portal your personal information will be stored in the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by applicable data protection laws.

Cookies

Cookies are text files placed on your computer to collect standard internet information and visitor behavior information. When you visit the website and use the Online Portal we may collect information through cookies or similar technology.

We use the following types of cookies:

You can set your browser to not accept cookies – some features of the website and Online Portal may not function as a result of not accepting cookies.

How we share personal information

We may employ third party companies and individuals to facilitate our website and Online Portal (“Service Providers”), to provide the services on our behalf or to assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf.

Retention of Personal Information

We keep your personal information to enable your continued use of the website or Online Portal, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Data protection rights

As a user of our website and Online Portal you are entitled to the following data protection rights:

Right to Access: Request copies of your data from us. A fee may apply.

Right to Rectification: The right to request correction of inaccuracies or complete incomplete personal information residing with us.

Right to Erasure: Request us to delete your data, subject to conditions.

Right to Restrict Processing: Limit how we process your data, subject to conditions.

Right to Object: You have the right to object to our processing, subject to conditions.

Right to Data Portability: You have the right to request that we transfer the personal information collected, directly to you or another organization, subject to conditions.

Links to other sites

Our website and Online Portal may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Security of data

The security of your personal information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

Our website and Online Portal does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us at info@counselops.com

CounselOps Inc., a Delaware company

1185 Avenue of the Americas, Third Floor, New York, New York 10036